Discover how to initiate and follow up on difficult conversations—virtually or in-person.
For: Max 300 participants
Length: 90-120 min virtually
Price: From USD $15,000
30-day access to a recording of the experience (licensing included)
A pre-engagement alignment call with the speaker ahead of time
Complimentary tech support
White glove service. Available in-person, virtual, or hybrid. Option for our team to host virtually if needed at no additional costHow regularly does your team receive feedback? Does each team member know where they have room to improve? Do they feel supported in their growth? Are your teammates recognized for their successes? Does everyone feel they are valued by the team?
In this highly interactive session, learn how to actively invest in the professional growth of your team by learning to lean into tension, generate productive feedback, execute confrontations with care, and recognize what motivates and inspires each unique member of the team.
Learn how to confront issues in a way that inspires behavioral change Identify how to empower someone to keep doing great work Understand how to deliver clear and specific feedback Explore how to discuss feedback, how to initiate meetings to provide it, and how to follow up afterwards Discuss ways to create an environment where feedback is comfortable and open
Kristen Hadeed believes that authentic, human leadership can change the world. At 19, with hardly any leadership experience, Kristen started a cleaning business called Student Maid. She never expected it to be her career; it was simply a way to earn money while she was in college. But before she graduated, her company received a contract to clean hundreds of apartments, and it changed her path forever.
Kristen hired 60 people to help her and, within days, 75% of the team had quit. That’s when Kristen’s obsession with learning how to be a leader began. Over the next 14 years, Kristen learned a lot by screwing up. But most importantly, she learned how to lead from her heart. Doing so helped her take Student Maid from a small cleaning company to a business known globally for its culture of belonging, its focus on people, and its purpose of building leaders.
Today, Kristen spends her time helping leaders, teams, and organizations around the world embrace their humanity. She’s worked with just about every industry with one purpose behind it all: to build a better world through courageous, compassionate leadership.
Kristen’s work has been featured in news outlets including PBS, FOX, Inc., NBC, TIME, and Forbes. Kristen’s book, Permission To Screw Up, has sold more than 37,000 copies worldwide. Her first TED Talk has more than three million views on YouTube.
Drop us a line and let’s discuss the ways we can help your employees perform at their natural best.
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with An Optimist Instructor
Imagine a world where everyone wakes up inspired to go to work, feels trusted and valued during the day, and returns home feeling fulfilled.
with An Optimist Instructor
Any person or organization can explain what they do, some can explain how they are different or better, but very few can clearly articulate why.
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